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Order Processing and Shipping
Orders are processed Monday-Friday. Weekend orders are processed at the beginning of new business day.
Our standard mailing is USPS First Class Mail which typically takes 3 to 5 business days. Delivery times may vary, especially during peak periods . All shipments will be carefully inspected and packed prior to shipping. Orders will be shipped usually within 1 to 2 business days of receiving cleared payment. To keep you well informed, we will notify you via email with tracking number when your order has been processed and shipped.
For faster delivery, we can offer USPS Express Mail (overnight mailing guaranteed by USPS) by request for extra cost. Please email us or add "Note to Seller" during checkout to request for overnight shipping. Once we received your request, we will send you additional instruction for the additional charge.
After placing an order, please email us a copy of your prescription to email@example.com. Please state your order number within the subject line of your email.
Return PolicyReturns or exchange request accepted within 14-days of order on un-opened items.
- Due to health and safety reasons we cannot take back lenses from an open package.
- All products must be returned in original UNOPENED packaging. You have opened the contact lens packaging, it is no longer a factory sealed.
- These products are very delicate and must be handled with care. We will not be responsible for torn contact lens while trying them on. So please examine the packaging prior to opening the factory sealed products.